|Deutsch | English||+49 8677 9747-358 | email@example.com|
"TIME SINK" BANISHED SUCCESSFULLY!
STADTWERKE FORCHHEIM USE DOCUNIZE™ FOR TEMPLATE MANAGEMENT
Template management. A subject that is relevant only to global enterprises with sites all over the world? Far from it! As the example of Stadtwerke Forchheim shows.
Stadtwerke Forchheim, a regional municipal utility with just under 120 employees, has approx. 150 templates (mainly Word templates) in use. A considerable number, given that there are neither site-specific nor language-specific types.
The initiator and promoter of the project of implementing a professional template management system was Tobias Schlund.
At Stadtwerke Forchheim, Tobias Schlund is responsible for the complete area of media design as well as for the administration of templates. In this role he clearly experienced how time-consuming the creation and maintenance of templates could be.
The initial situation - a lot of manual "imposition". At Stadtwerke Forchheim, the template drafts usually come from the different departments and are then adapted to the corporate design and administrated by Tobias Schlund.
Prior to the implementation of a professional template management system, the templates had been made available over the intranet. The profiles had to be inserted manually into combo boxes.
"Problems arose when combo boxes with more than 25 items had to be created. Due to a fixed limit, this number could not be exceeded. In our company, the combo boxes were filled with many different data: Contact person, phone and fax number, e-mail address and many more. Of course, this implies that dozens of templates had to be updated as soon as a new user was added", as Tobias Schlund describes the situation.
The search for the right system
In any case the new system was to make template administration and handling easier, thus increasing the efficiency of the template management.
The solution was found in the Internet. The template management system DOCUNIZE™ seemed to cover our requirements on the spot. The product demo confirmed our initial impression. Therefore, other systems were not even considered.
The evaluation process, where besides Mr. Schlund also the IT Director and the Technical Director were involved, took 9 months altogether. After all we wanted to be sure we had found the right system.
Rollout and training- completely on our own
Tobias Schlund himself conducted the user trainings. Every single user was familiarized individually with DOCUNIZE™ at his/her workstation.
The original objective to increase the efficiency of the template management system at Stadtwerke Forchheim has been fully achieved.
Example: The user profiles, which had to be created and changed manually before, are now synchronized automatically via Active Directory.
Tobias Schlund states: “I am still responsible for template administration at Stadtwerke Forchheim. Only this is done much faster and more easily now.”
Download reference story as PDF
TO SUM UP:
Tobias Schlund, initiator and Project Manager in the implementation of the template management system DOCUNIZE™ at Stadtwerke Forchheim
"In fact there were occasional implementation problems at the beginning, which, however, could be solved immediately with the help of COC staff. After the successful test phase I must say, however, that I am absolutely satisfied with DOCUNIZE™. It is easier now than ever to make changes and create new templates - and, the most important thing: Our users are satisfied. Working with templates has become easier and more efficient and the Corporate Identity can readily be complied with."
Stadtwerke Forchheim is a regional "allround" municipal utility offering trendsetting supply services incl. a competent energy consulting from a single source. Stadtwerke Forchheim with its subsidiaries offers a broad spectrum of services: Electricity, water, telecommunications and parking, natural gas, contracting and wastewater.
Stadtwerke Forchheim employs a total of 115 employees.